As an insurance brokerage firm, we work for you--not the insurance company--so we enjoy helping our clients get the most they can out of their insurance. Here are four Claim Tips we think all of our clients should know:
Claim Tip #1 » Don't wait to get us involved!
You're a wise planner. You thought enough of your health, family and finances to purchase insurance from us, whether it was for a vacation, a volunteer trip or to cover you between jobs. So when it comes to using your insurance benefits, we hope you'll remember to get your Insurance Services of America Client Advisor involved.
We know the claims process can be a challenge for even the most seasoned planners. You may forget to file your claims on time, you may forget to submit the appropriate information, but please don't forget we're here to help! Claims assistance is part of the service each of our clients receive, so don't wait to ask us for help. Clients who allow us to assist with their claims get faster results than those who go it alone. Let us do the follow-up work for you to help resolve claims quicker.
Claim Tip #2 » No claim is too small
In recent years we've all felt the pinch on our wallets. So why, when it comes to filing claims, would you pass up the chance to take advantage of your insurance benefits? You may think a small claim isn't worth the hassle, but small charges can add up.
We've helped our clients with claims submitted for as high as $40,000 to as low as one cent--that's right, a penny! No matter how little you spend on your medical care, it's worth it to file a claim. The first step is to contact us, then we can get you started and handle the details for you.
Claim Tip #3 » Update your records to avoid delays
Sometimes, the insurance company needs additional information in order to process a claim. If they don't have the right address or email on file, simple requests for more information can cause a delay. In the recent case of one client, a bad address caused a huge hang up.