This summer, we’ve already insured thousands of people heading all over the world for their vacations and volunteer trips. This edition of Landing Gear highlights four often overlooked plan details our clients simply MUST KNOW before they leave. Even if you aren’t headed out of town any time soon, knowing these details is vital to making sure you get the most out of your travel insurance. If you ever have questions about your plan or what you see here, please contact us at (800) 647-4589 and we'll be speaking soon!
~ Grace and the gang at Insurance Services of America

ISA logo July 2012 News

July 2012

Landing Gear

Get Geared Up
Resources and Tools

» Read past Landing Gears
» Renew your plan
» For visitors to the US
» Insurance for trips overseas
» Temporary health insurance
» Missionaries and volunteers
» Passports

Countdown Time!
London Olympics

In a matter of days, the world will turn its attention to London as the opening ceremonies for the 2012 Olympic games begin. Count down the days with us!

Hello, Grace!

GraceGrace Morrow, long-time ISA team member, has a new title: Group Plan Specialist. If you haven't had a chance yet to welcome Grace to her new position, email her!
Want to really impress her? Write to her in Vietnamese and see what happens!

A Final Woof
From Jamal

JamalMy friends and I woof the London Olympics! Bark, bark, cheerio!

Know Before You Go!

If reading your insurance policy cover to cover doesn’t sound like your idea of a good time, you’re not alone. If you’ve purchased travel insurance recently, your mind is probably on other, more fun things—what to pack, the sites you'll see, the foods you'll get to eat...

But as insurance experts, we simply can’t stress enough how important it is to read your policy so you understand how the insurance plan works as well as its limitations. To get you started, here are the top four details you must know about your travel insurance before you go:
    1. Pre-certification is a must. Emergency medical evacuations, hospitalizations and surgeries must be pre-certified with the insurance company to avoid any penalties and reduction in reimbursed claims. The number to call for pre-certifications is located on the back of your ID card.
    2. Treatment must begin on your trip. If an incident occurs while you are away from your home country, treatment must begin in the foreign country for you to be eligible to submit claims once back in the US. If you wait until you return home to seek treatment, the travel insurance company has no way of knowing where exactly the injury or illness began and they often won’t pay benefits.
Read the other two must-know details about your insurance! »

Send This Critical Info Directly To Your Group

KBYGEmail We’ve developed an exclusive “Know Before You Go” email for our Day Tripper and International Provider clients. Make sure each member of your group is well aware of key details they need to know before they depart.

Once you’ve purchased your group's travel insurance, sign up at either: or

Featured Plan: Atlas Travel Series and Day Tripper

Atlas The Atlas Travel Series is an international travel medical plan designed for US citizens as well as foreign nationals traveling outside of their home country. Medical evacuation, accidental death and dismemberment benefits, lost passport assistance and hazardous sports coverage are just a few of the benefits this plan offers. Traveling as a group? Try our Day Tripper plan, with similar benefits as the Atlas, but for groups of five or more.

Get a FREE quote for Atlas Travel or Day Tripper »

Connect With Us

Google Places LI Group Twitter Facebook
Insurance Services of America is a Better Business Bureau Accredited Business celebrating 42 years of providing high quality and affordable international and US health insurance. For more please visit
© 2012 Insurance Services of America. All Rights Reserved.