Swine Flu, Airline and You
Fees waived — with a note from your doctor
To keep sick travelers from flying, United, Continental, Northwest and AirTran Airways all have opted to waive change fees for passengers who postpone their trips due to illness. In most cases, the customers must fax the airline a doctor’s note to dodge the change fee.
“If a passenger has H1N1, we don’t want them to travel any more than they don’t want to travel,” said AirTran spokesman Christopher White. “It’s best for them and best for us that they don’t fly.”
For people who possess non-refundable American Airlines or US Airways tickets, however, change and cancellation fees will still be applied if those customers reschedule their trips due to swine flu, according to spokespersons at both airlines.
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If you are traveling on American or U.S. Airways, then we suggest purchasing the Roundtrip trip cancellation insurance which reimburses you the cost of your unfundable airline tickets as a result of the swine flu.