It’s time to probe frequent-flier accounts, senator says
U.S. Sen. Charles Schumer is calling for a federal review of complaints by consumers that they are losing millions of frequent flier miles. Read More…
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The airline industry says there’s no need to interfere with frequent flier programs despite U.S. Sen. Charles Schumer’s request for a federal review to protect consumers.
James May of the Air Transport Association says the frequent flyer reward programs are innovations for consumers that Congress envisioned when it deregulated the industry. He says terms of frequent flyer contracts change from time to time in response to market conditions.
The CEO says that doesn’t justify what he called interference by government.
Read more at http://www.usatoday.com/travel/flights/2009-11-24-airline-probe-response_N.htm?csp=34&utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+UsatodaycomTravel-TopStories+%28Travel+-+Top+Stories%29